Terms and Conditions
AndesGaming Terms and Conditions
These Terms and Conditions govern your use of AndesGaming and all services provided on the andesgaming.net website. By registering an account and using any service offered by AndesGaming, you confirm that you have read, understood, and agreed to these terms in their entirety. AndesGaming reserves the right to amend these terms at any time, with notice provided to registered players.
1. Eligibility and Registration
To open an account at AndesGaming, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. You must be a resident of a country where online gambling is legally permitted. AndesGaming strictly prohibits the creation of accounts by residents of restricted territories as specified in the registration process.
Each player may only hold one account at AndesGaming. Duplicate accounts will be closed and any associated bonuses or winnings may be forfeited. You are responsible for ensuring all registration information is accurate and up to date. AndesGaming may request updated documentation at any time to maintain account compliance.
2. Account Verification (KYC)
AndesGaming is required by law to verify the identity of all players before processing withdrawals. The Know Your Customer (KYC) process requires submission of the following documents: a valid government-issued photo ID (passport, driving licence, or national ID card), proof of residential address dated within three months (utility bill, bank statement), and proof of ownership of any payment method used for deposits.
Failure to provide adequate documentation within the timeframe requested will result in withdrawal requests being placed on hold until verification is completed. AndesGaming will not process withdrawals to payment methods not previously used for deposit without additional verification.
3. Deposits and Withdrawals
All deposits at AndesGaming are credited to your account balance instantly for most payment methods. The minimum deposit is $20. AndesGaming does not charge fees on deposits, though your payment provider may apply their own charges. AndesGaming accepts Visa, Mastercard, Skrill, Neteller, PayPal, Paysafecard, bank wire transfer, Bitcoin, and Ethereum.
The minimum withdrawal amount is $20. Standard withdrawal limits are $5,000 per day and $20,000 per month for regular accounts. VIP members have elevated limits. AndesGaming processes e-wallet withdrawals within 24 hours and card or bank transfer withdrawals within 1 to 5 business days subject to verification status.
4. Bonus Terms and Conditions
All bonuses offered by AndesGaming are subject to specific terms including a wagering requirement, minimum deposit, eligible games, maximum bet restriction, and expiry period. The welcome bonus carries a 35x wagering requirement on the bonus amount. The maximum bet per spin during bonus play is $5. Breaching the maximum bet rule will result in bonus cancellation and forfeiture of associated winnings.
Bonuses are credited to your bonus balance. Bonus funds are used before real money funds during gameplay. Real money funds are always withdrawn first. AndesGaming reserves the right to remove any bonus and associated winnings if evidence of bonus abuse, collusion, or fraudulent play is detected.
5. Responsible Gambling
AndesGaming is committed to providing a safe and responsible gambling environment. Players are encouraged to use the responsible gambling tools available in their account settings, including deposit limits, session time limits, reality checks, cooling-off periods, and self-exclusion. Players who believe they may have a gambling problem are encouraged to contact support immediately and seek assistance from independent organisations such as GamCare, Gamblers Anonymous, or BeGambleAware.
6. Fair Play and Prohibited Behaviour
AndesGaming uses certified RNG technology and maintains strict anti-cheating protocols. Any attempt to use software, bots, automated programs, or strategies intended to manipulate game outcomes will result in immediate account suspension and forfeiture of all balances. Collusion, chip dumping, and coordinated bonus abuse are prohibited and will be prosecuted to the fullest extent permitted by law.
7. Privacy and Data Protection
AndesGaming collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and the AndesGaming Privacy Policy. Your data is used for account administration, identity verification, fraud prevention, and service improvement. AndesGaming does not sell personal data to third parties. You may request access to, correction of, or deletion of your data by contacting our Data Protection Officer.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malta. AndesGaming operates under a licence issued by the Malta Gaming Authority. Any dispute arising from your use of AndesGaming that cannot be resolved through our customer support process may be escalated to the Malta Gaming Authority’s dispute resolution service.
9. Contact
If you have any questions about these Terms and Conditions, please contact the AndesGaming support team via live chat available 24/7 on the website, or by email. Our team will respond within 4 hours. For regulatory escalations, please refer directly to the Malta Gaming Authority.